Frequently Asked Questions

✦ Where are your pieces made?

All garments are handcrafted in Bangalore, India.

✦ How do you ensure zero-waste practices?

We use every part of each vintage saree to create new designs. Any offcuts or unused fabric are carefully separated and stored. These remnants are later transformed into packaging, patchwork textiles, accessories, and other waste-conscious design projects — ensuring nothing is discarded.

✦ What does your brand stand for?

We honour the past by reimagining it. Each piece is a dialogue between memory and modernity, designed to be worn with reverence and intention. 

✦ Store Visits

Our studio is open and here to host you in Bengaluru, Indiranagar. We open appointment slots for studio visits one week in advance. These visits include custom fittings, in studio purchases, and exclusive collection previews.

Some of our pieces are not available on the website and can only be viewed in the studio. We share regular updates about the same on our Instagram stories. You can book an appointment here. Once your appointment is booked and confirmed, our team will reach out and share the studio location details with you.

✦ Customisations and Bespoke Pieces

Our books are currently closed for customisation-related orders until the end of the year. Niharika Vivek will open our books for more bespoke pieces soon. Stay tuned on our Instagram for more updates on the same!

✦ International & Domestic Shipping 

Please refer to our Shipping Policy for details on the same!

✦ Garment Care 

Once you order from Niharika Vivek, our team sends you a guide so you can cherish your pieces!

✦ Careers 

We are hiring on a rolling basis, so feel free to send in your CV,  the role you are interested in, and we will consider it! 

✦ Custom Size fittings 

Size fittings are available exclusively in our studio. You can book an appointment with us, drop by, and let us find your perfect fit. 

✦ Returns

To know more about returns/refunds , please check our Refunds and Returns page.

✦ Payment Options

We offer a wide range of secure payment options for our customers.

For domestic orders, all payments are processed via Razorpay, allowing you to pay using Credit Cards, Debit Cards, Net Banking, UPI (Google Pay, PhonePe, etc.), mobile wallets, and EMI options (where applicable).

For international orders, we accept payments via Credit Cards, Debit Cards, and Net Banking.

For more details, please refer to our Terms of Service page.

✦ Transaction Failure

If your transaction has failed, contact us immediately at info@niharikavivek.com or +91 8088278066 us the details of your order and our team will get back to you to help. 

✦ Cash on Delivery
 
We do not provide Cash on Delivery options for payment on any orders.